Clinica Universidad de Navarra

I was lucky enough to be hospitalised here (you know what I mean) : without exception the doctors, nurses and auxiliaries were nothing less than superb. I thank them all!

THIEVES CLINIC HAVE STOLEN € 300 WITHOUT VISITING ME AND THEY ASK ME 2400€ more for blod test(ths ,t4 and t3 and consultation) I booked a visit from another country you wasn’t able to make me the visit the day I booked. You ask me 1400€ for a blood test. Is ridiculous and you didn’t prepare costumers for the appointment you did your job in the worst way you can and as a good thief did you try to rob me 2400€ plus 300€ . Now the problem is that I spend with you 300€ and I think you need to give me back this money because you didn’t check me you didn t make any exam . I just pay 300€ Plus flight, miss job, hotel taxi for talk with some thief as you are. I was robbed and you tried to rob me again. I have mail and everything’s that confirm what I m saying. Thanks for the best experience in your country we never come back again!

An incredible service, the best hospital I have ever been too. Bedside manner from doctors, nurses, and all staff is fantastic

My experience in this clinic was not the best. I came to this clinic from Italy, since I had read that an innovative surgical instrument it's used in the clinic for otorhinolaryngology. Before the visit (very expensive. 260 euros) the lady where I pay the ticket tells me that everything extra to the visit I will pay later. Of course, all over the world works so, I just ask to be warned before doing something that I should pay next as I'm a student and I need to ask the money to my parents. Ok, I go to do the visit and after a few questions the doctor decides to test me with a probe, I stop him and ask if I will have to pay this .. the nurse and the doctor tell me no. After that the doctor orders me to do a tac radiography and tells me he'll see me after lunch when I get the results of this last one. I go to ask for the quote and tell me that for tac radiography I will have to spend 385 euros more. Fortunately I had already made one in italy, so I call home and ask to send me the results by email. The doctor looks at me after lunch as I said before, so I go to ask for the bill. At the final payment, another € 66 will be added to the exam with the probes previously made (where doctor and nurse said me I don't need to pay later). Not satisfied with these 66 euros more to pay I go to the customer's attention where a lady receives me. Needless to explain to her what is happening, she does not seem to have the slightest idea of ​​the job she does. I decide to pay the 66 euro more and go away. I do not recommend this clinic to anybody, especially if you live away, I'm sure you will find a better clinic in your city. As a foreigner I thought I'd be treated better.

Private hospital based in Pamplona and Madrid. It is worth making the trip to attend any of its specialties, which are not few. In my case, they have given us endless possibilities. All staff are attentive, they explain each intervention/treatment in detail and work with insurance. Everything is organized and they have professionals for everything. Appointments are usually on time, the waiting time in the room is short. There is a parking lot right in front. We will repeat and I recommend this clinic.